Last Updated: March 11, 2025
At ENVEX, we are committed to protecting and respecting your privacy. As a leading manufacturer of Dust Control Systems like our Fog Cannon products, we take the security and confidentiality of your personal information seriously. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with our products and services.
1. Information We Collect
When you use our Dust Control Systems, including Fog Cannon products, or visit our website, we may collect the following information:
- Personal Information: This includes your name, email address, phone number, and payment details when you make a purchase or contact us regarding our Dust Suppression Systems.
- Technical Information: This includes data about your device, browser, IP address, and usage behavior when interacting with our website.
- Product Usage Data: We may collect data on how you use our Fog Cannon and other Dust Control Systems to improve our services and tailor solutions to your needs.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Products: We use your data to offer tailored Dust Suppression Solutions, including customized Fog Cannon systems, and to enhance your experience with our products.
- To Process Orders and Payments: Your data is necessary to process transactions and fulfill your orders for Dust Control Systems.
- To Offer Customer Support: We use your information to respond to inquiries, troubleshoot issues, and provide support for your Dust Control Systems.
- To Communicate with You: We may send you updates, offers, and news regarding ENVEX products, including new developments in our Dust Suppression Technology. You may opt out of these communications at any time.
3. How We Share Your Information
We respect your privacy and do not sell or rent your personal information. However, we may share your information with the following third parties:
- Service Providers: To process payments, fulfill orders, and provide customer support, we work with trusted third-party service providers.
- Legal Compliance: We may share information if required by law, to protect our rights, or in response to a legal request.
4. Data Security
We implement strict measures to protect your personal information. However, please note that no data transmission over the internet can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot ensure its absolute security.
5. Your Data Rights
As a user, you have the following rights regarding your personal information:
- Access: You have the right to request access to the data we hold about you.
- Correction: You may request corrections to inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-out: You can opt out of receiving marketing communications from us at any time.
6. International Data Transfers
As ENVEX operates internationally, we may transfer your data to countries outside your region, including to our offices in Germany, the United States, and Dubai. We ensure that any data transferred is protected according to the legal requirements in place.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience when visiting our website. These tools help us understand how you interact with our website and products, and allow us to tailor our services to your needs.
- Cookies: Small files stored on your device that help us recognize you when you return to our website.
- Analytics: We use third-party analytics tools to understand website traffic and usage patterns.
You can manage cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
9. Contact Us
If you have any questions or concerns about our privacy practices or would like to exercise any of your data protection rights, please contact us:
For contact information see contact page.